Shipping & Returns

Shipping

DEUS Rescue ships product CIP (Carriage and Insurance Paid to named destination) to ensure safe delivery of those products. You will be billed for CIP shipping charges at the time of invoicing. Shipping returned to DEUS Rescue for inspection or repair, whether covered by warranty or not, is at your expense. If we determine that the repair is covered by warranty, we will reimburse reasonable shipping expense and pay for return shipping to you. Otherwise, you are responsible for shipping expense in both directions.

Returns

Because it is impossible to know what has been done to products once they leave our control, products purchased from DEUS Rescue cannot be returned for credit or refund.

We encourage you to test and evaluate DEUS products before purchase so that you are confident our products suit your specific needs. All DEUS products are available for evaluation at the DEUS Training Center in Boulder, Colorado. We do not send demo equipment out for evaluation without training because training is necessary for safe use of any escape and rescue product.